This is a starting template. Please review it with a qualified legal professional and adapt it to your business and local laws before relying on it.
Last updated: October 2, 2026
1. Agreement to terms
These Terms of Use govern your access to and use of Raison Booking (the “Service”), available at https://www.eyebrowlab.com/. By creating an account, subscribing, or using the Service you agree to be bound by these terms. If you do not agree, do not use the Service.
2. The Service
Raison Booking provides online appointment booking, scheduling, payments, client management and related tools for salons, barbers and beauty studios. We may add, change or remove features at any time.
3. Accounts
You are responsible for the information you provide, for keeping your login credentials secure, and for all activity under your account. You must be at least 18 years old and authorised to act for your business.
4. Plans and billing
New accounts start with a free trial of the Basic plan for the trial period shown at sign-up. No payment details are required for the trial, and no charge is made during it. When the trial ends the account becomes read-only until a paid plan is chosen; your data is retained. Paid plans (Basic, Premium and Enterprise) are billed in advance on a monthly or annual basis and only begin when you choose to subscribe. Prices are shown on our pricing page and may change with notice. You authorise us and our payment providers (myPOS, Mollie, Stripe, PayPal) to charge your selected payment method.
5. Acceptable use
You agree not to misuse the Service, including: violating any law, infringing others’ rights, uploading harmful code, attempting to gain unauthorised access, or using the Service to send unlawful or unsolicited messages. You are responsible for obtaining any consents needed to message your own clients.
6. Your content and clients’ data
You retain ownership of the data you add (bookings, client records, settings). You grant us the limited rights needed to host and operate the Service for you. You are the controller of your clients’ personal data and are responsible for handling it lawfully; see our Privacy Policy.
7. Third-party services
The Service integrates with third parties such as Google Calendar, myPOS, Mollie, Stripe, PayPal and Twilio. Your use of those services is subject to their own terms, and we are not responsible for them.
8. Availability
We work to keep the Service available but do not guarantee uninterrupted or error-free operation. We may suspend access for maintenance, security or non-payment.
9. Cancellation
You may cancel your subscription at any time from your account. Cancellation stops future renewals; see our Refund Policy regarding amounts already paid.
10. Disclaimers & liability
The Service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, Raison Booking is not liable for indirect, incidental or consequential damages, and our total liability is limited to the amount you paid us in the previous 12 months.
11. Changes
We may update these terms. Material changes will be communicated through the Service or by email. Continued use after changes means you accept them.
12. Contact
Questions about these terms? Contact us at support@raisonbooking.com.